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Frequently Asked Questions
Where are these products made?All of our items are designed and assembled by our team right here in the USA. We have a small crew of trampoline and tumbling coaches that work together to bring these products to you. Where possible, most of the elements that go into our finished products are sourced in the USA as well.
When will I recieve my product?In most cases, we will assemble and ship your items within 1-3 business days. (We aim for next-day turn around, but occasionally during competition season we cannot be that quick) Orders over $50 ship FREE in the USA. Shipping outside the United States will be billed standard USPS shipping rates based on order size / weight. Using First Class Mail International, deliveries generally take between 1-2 weeks to arrive, although the USPS does not guarantee delivery dates for these packages. We are a small business with only a handful of helpers, but if you let us know that you need an item earlier, we will work with you to try to get it to you before that birthday, competition, or special event!
When will you be back in stock of sold out items?We are a small business in a speciality market, and therefore we have to hand-assemble all of our items. We promise we are doing all we can to keep our virtual shelves full. If you need an item quickly that is out of stock, please reach out to us and we will work to divert our hours to the immediate need when we are able to.
Can I buy in bulk and wholesale at my trampoline school?We would love to partner with other small businesses and retail Trampoline Swag items in gyms accross the world. If you are interested in using our TRADEMARKED products and images, please reach out to us at Office@CarolinaTrampoline.com and we will be happy to provide more details.
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